Unique Partnership with TMC and Maxicare Launched

tmc-partner-maxicare
Photo shows TMC and Maxicare officials (From left) Christian Argos, President and CEO, Maxicare; Dr. Willem Hoesen, New Business Development Head, Maxicare; Antonio Go, Chairman, Equicom Group of Companies; Jose Xavier B. Gonzales, TMC Chief Operating Officer and Head of the Customer Engagement Group; Luzviminda Tulod, SVP for Operations, Proser (TMC Clinics); Evelyn Luciano-Yumul, Sales & Marketing Director, TMC Clark, and Emelie Escasinas, AVP, TMC Relationship Management and Business Development.

via The Medical City |  The Medical City (TMC) and Maxicare Healthcare Corporation (Maxicare), both recognized leaders in the medical services industry, recently launched a first-of-its-kind healthcare plan that will revolutionize the delivery of medical services for TMC patients and Maxicare members.

The healthcare plan dubbed “TMC Partner Care” is a project initiated by Maxicare, with TMC as its exclusive partner health institution. It marks a first exclusive partnership between a hospital and a health maintenance organization. TMC Partner Care powered by Maxicare seeks to provide Filipinos a better option in terms of the delivery of quality, efficient medical services and value for money that only TMC and Maxicare can provide.

This full-risk, clinic-based healthcare plan covers both outpatient and inpatient services. It carries an Annual Benefit Limit (ABL) of Php 100,000 where pre-existing conditions, or illnesses / injuries that a member experiences even before the commencement of his HMO plan, are covered.

Sean Argos, Maxicare’s President and Chief Executive Officer, once said that “the goal of Maxicare is to provide convenient ways for members to access healthcare services.”Through this plan, a TMC Partner Care principal and his/her dependents and now bonafide Maxicare members can now access various services in TMC hospitals and clinics, including all Maxicare Primary Care Centers (PCC) nationwide. Thus, members are guaranteed of superior quality and wider healthcare coverage through this plan.

TMC Clinics and Maxicare PCCs are equipped with modern facilities and manned by skilled medical personnel capable of addressing a patient’s needs the same way a hospital can but, definitely, at lower costs. As for needed diagnostic, laboratory procedures or inpatient care in a TMC hospital, members simply need to get a referral from a TMC Clinic or Maxicare PCC physician prior to availing of the procedure.

Another unique feature of the TMC Partner Care plan is the 24/7 TeleConsult Service, an unlimited, all day, all week consultation service where members can talk to an actual physician for any medical advice needed. This service is exclusive to all Maxicare members and they can reach it via any of the following numbers: (02) 582.1900 | (0917) 8190840 | (0998) 8430754.

Membership to the TMC Partner Care is categorized in to three (3) types: Individual, Family (minimum of two [2] enrollees that include one Principal and one Dependent) and Business (minimum of five [5] Principal enrollees). Moreover, it comes with a card as proof of membership. The membership card contains a three-prong security feature that includes a highly secure EMV chip, magnetic stripe and signature strip. Thus, worry-free transactions and full identity protection is guaranteed.

Application forms are available at the Customer Relations Department (CRD), Relationship Management and Business Development (RMBD) office, and TMC Maxicare office, all located in TMC Main in Pasig City. To avail of the TMC Partner Care card, simply submit the application form together with a copy of your birth certificate,  a valid government-issued ID card, and Marriage Certificate for Family accounts. For Business accounts, an authorization letter should be provided to the TMC Sales Representative.

“For the past 50 years, The Medical City has always been attuned to its patient-partners’ needs. This year, as we celebrate our 50th year, the TMC Partner Care plan further validates our continuous efforts to remain in touch with the needs of our patient-partners.  And with this partnership with Maxicare, we have further widened the scope and opportunity for more Filipinos to avail of world-class medical services,” said TMC Chief Operating Officer and Customer Engagement Group Head Jose Xavier B. Gonzales.

The Medical City is a tertiary care hospital with fifty years of experience in hospital operation and administration. Its world-class health care complex serves some 40,000 in-patients and 400,000 out-patients annually. TMC has a medical staff of over 1,000 physicians who are established experts in their various fields of specialization. This core of professionals is complemented by a 2,200-strong human resource complement, engaged in allied medical, administrative and support services. TMC is accredited by the Joint Commission International (JCI), the world’s most prestigious accrediting body for international health care organizations. TMC is currently the largest health network in the country with five hospitals and 41 clinics strategically located in Metro Manila, in some provinces in Luzon, and in Iloilo City.

Maxicare is the country’s biggest and pioneering health maintenance organization with more than 56,000 affiliated doctors and specialists, more than 1,000 hospitals and clinics, and a growing number of Maxicare Primary Care Centers in key cities nationwide. It currently services more than 1.1 million members from the corporate, small and medium-sized businesses, plus families and individuals. Call the 24/7 Customer Care Hotline at (+632) 798-7714 or visit www.maxicare.com.ph to know more about Maxicare.

The Medical City is located along Ortigas Avenue, Pasig City. For more information about The Medical City and its services, call (+632) 988-1000 or (+632) 988-7000 ext. 0, email at mail@medicalcity.com., or visit www.themedicalcity.com.

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